Shipping & Return Policy
NO REFUNDS
Store credit only within 30 days.
Store Credit/Exchange Requirements:
1. All items must be returned in same condition they were sent. They must not be worn, have any smell, soiled in any way, marked, or damaged.
2. All tags MUST be attached to the garment and in perfect resale condition.
3. We reserve the right to refuse any exchange of any item that does not meet our exchange policy standards.
4. In the event that the returned item does not meet our inspection standards upon our retrieval, you will not receive the store credit.
5. Customer is responsible for shipping fees to send the order back.
6. Shipping fees are non-refundable.
7. No exchanges/store credit on international orders.
***NOTE: It's very important that you include your original packing slip inside of the package when you send out your return. If you've misplaced your packing slip, you may enclose a note with your full name and/or order number and indiciate if you'd like to exchange an item for a different size, color, item or just receive a merchandise credit. If an exchange is not indicated or the size you're requesting for the exchange is unavailable a merchandise credit will be issued in the form of a gift card sent via email.
If you meet the return/exchange requirements please email for further return assistance:
info@thehouseofeagle.com
RETURN PROCESSING TIME
Upon receipt of your package, your return for a store credit will be processed within 3-4 business days. You will be notified via email once your return has been processed.